• Request a connectivity report

    The Regional Tech Hub offers a free, independent Connectivity Report detailing all your phone and internet options tailored to your location and needs. Simply complete the form, and we will provide you with your personalised report.

    Note: Completing these reports can be complex, and due to high demand, it may take around two weeks to receive your report. If your location is particularly complex and requires more time, we will be in contact. We appreciate your patience.

  • We use the information to:

      • Identify the best connection technologies based on your needs and location (e.g., technology type, mobile broadband, alternate fixed wireless providers).
      • Address and resolve NBN LOCID (Location ID) issues.
      • Check if you have a line of sight to towers and facilitate a service class change if necessary.
      • Determine nearby mobile towers and if boosting equipment may improve your signal.
      • Find available Wireless Internet Service Providers in your area.

    When completing this form, ensure you include the correct address, region, and GPS coordinates for your exact location.

    The red symbol should be directly over your roof or area where services are needed. This step is crucial for providing accurate results for your property. GPS coordinates should be in this format: -23.295476, 146.713776.

    The more information you can provide us, the quicker we can process your report. We understand that you may not have all information available.